Venus Geyser Service Centre in Serampore – Customer Support
Venus Geyser Service Centre Contact, Toll Free Phone Number, WhatsApp, Email ID, Customer Support, Warranty Support, Address & More
| Service Centre | Contact Details |
|---|---|
| Urban Service Plaza (Out of Warranty Only) | Customer Support: 9831015086, 033 2464 3032 WhatsApp: +917980872976 Timing: 10 AM to 7 PM (Monday to Saturday) Service Area: Kolkata, Barasat, Barrackpore, Howrah Address: Binod Behari Pally, Serampore, Hooghly, West Bengal 712203 |
| Concord Services (Out of Warranty) | Toll-Free Number: 1800 123 8648 Timing: Monday to Saturday, 10:00 AM – 7:00 PM WhatsApp Number: +91 79808 72976 (Monday to Saturday, 10:00 AM – 7:00 PM) Email: servicesconcord@gmail.com Address: 1A Kalighat Park (South), 2nd Floor, Kolkata, West Bengal – 700026 |
| Venus Geyser Customer Care Warranty Support (Official) | Phone: 08144666999 Customer support email: customercare@venushomeappliances.com Customer support WhatsApp: 9884064999 Facebook Page: https://www.facebook.com/venushomeappliances Instagram: https://www.instagram.com/venushomeappliances/ Twitter: https://twitter.com/venus_home_appl |
Important Disclaimer
We are an independent repair service, not an authorized Venus geyser Service Centre. We service out-of-warranty Venus geyser appliances with genuine spare parts.
All logos and images are used for illustrative purposes only and remain the property of their respective owners.

Venus Water Heater Service Fees
Service cost of Venus geyser depends on factors like type of geyser problem, model of geyser, whether spare parts required or not etc.
[NOTE: The service charges mentioned here are subject to change in future]
| Repair | Service Charges |
|---|---|
| Electric Geyser Service | ₹600 |
| Gas Geyser Service | ₹600 |
| Geyser Installation & Uninstallation | ₹400 |
| Geyser Not Heating or Overheating | ₹1550 / piece |
| Geyser Leaking Water | ₹380 |
| Geyser Earthing Problems | ₹350 |
| Other Geyser Problems | ₹350 |
Request Venus Water Heater Service Technician
Seeking top-notch assistance for your Venus geysers’ repair? Your solution is here at Urban Service Plaza for reliable support. As a dependable Venus geyser service center in Serampore, we provide a holistic solution for post-purchase needs, spanning Venus electrical geysers, solar water heaters, gas geysers, and more. Our adept technicians are well-equipped to handle new installations, annual maintenance, repairs, spare parts replacement, and any other service requirements for your Venus geysers.
Customers can effortlessly contact us via calls, WhatsApp, or email to register complaints, inquire about warranty details, or schedule doorstep service visits. With swift same-day solutions, transparent pricing, and a commitment to quality work, our objective is to ensure complete satisfaction for all Venus water heater service requests. Rely on us for specialized care for your Venus geysers.
Venus Geyser Service Area in Serampore
We cover a large service area in Serampore & surrounding areas for expired warranty Venus geyser repair. Some of the important localities include G.T. Road, Netaji Subhas Road, Dey Street, Ferry Ghat Street, Acharya Prafulla Chandra Road, Mahesh Road, Chatra Road, Tin Bazar Road, Barrack Road, Rishi Bankim Sarani, Roy Bahadur Road, Mission Road, Palpara Road, P.K. Banerjee Road, Mahesh, Chatra, Tin Bazar, Dihi Serampore, Battala, Sheoraphuli, Bhattacharya Para, Mallick Para, Dakshin Rajyadharpur, Nabagram, Konnagar, Rishra, Nandibagan, Dutta Bagan, Buroshibtala, Jagannath Bari, Goswami Malipara, Mahendra Para, Mission Para, Serampore College area, Serampore Court, Serampore Railway Station, Sheoraphuli Railway Station, Serampore Municipality, Serampore Ferry Ghat, Tin Bazar Market, Battala Market, Sheoraphuli Market, Mahesh Jagannath Temple, St. Olav’s Church, Kolkata etc.
Venus Geyser Services Offered
Although Venus water heaters are hi-tech and made with advanced complex technologies, it can break down anytime after regular and rough use. Some of the most common issues a customer faces includes water leaking from the geyser, water not heating enough, overheating of the geyser, Power supply problems, Water discoloration or other electrical issues etc. Urban Service Plaza’s expert and trained geyser technicians can solve these issues on the spot using genuine branded spare parts if available in the market.
For comprehensive Venus geyser repair in Serampore, rely on our team of skilled technicians. They have the expertise to address repairs and prevent future damage. Additionally, we offer a 24-hour emergency service for those in urgent situations with no alternative.
We can repair all kinds of Venus water heaters including Venus Tankless geyser, Venus Storage geyser, Venus Instant geyser, Venus Gas geyser, Venus Electric geyser, Venus Solar geyser, Venus Heat pump geyser, Venus Hybrid geyser, Venus Gravity-fed geyser, Venus High-pressure geyser service in Kolkata.
Our electrical geyser repair services cover tasks such as diagnosing electrical issues, replacing faulty components, and ensuring the proper functioning of thermostats and heating elements. On the other hand, our gas geyser repair services include tasks like inspecting gas connections, addressing burner or ignition issues, and ensuring the overall safety and efficiency of the gas heating system. Rest assured, our skilled technicians are well-prepared to handle various repair tasks to keep your Venus geyser running smoothly.
Venus Geyser Installation & Uninstallation
Although geyser installation for a newly purchased Venus geyser should be done by authorized technicians, in some cases customers book third party service centres like us for fast and affordable geyser installation. But always make sure, your brand allows this and your warranty stays valid after third party installation service. Our technicians will do all the needful from measuring the space either in the bathroom or kitchen, drilling holes, fitting the wall mount, fixing the geyser unit, connecting with water pipes and electrical connections, testing everything working properly, safety check the earthing issues etc.
For moving out to a new location or replacing the old geyser unit with new ones, you need geyser uninstallation or relocation service in Kolkata. Our skilled technicians will unmount the geyser unit, disconnect water and electrical connection carefully and make it ready for transportation.
Common Venus Geyser Problems
When To Choose Us for Venus Geyser Repair?
Urban Service Plaza is not an authorized Venus Geyser service center. We provide repair and installation services for appliances whose warranty has expired.
Please contact us if the authorized service center is taking too long to send their technicians or if your appliance warranty period has ended. If you need repairs for appliances from different brands, you can save time by calling us instead of contacting multiple authorized centers. We can service all your appliances in one visit.
Our repair quality matches the standards of authorized Venus Geyser service centers. We provide up to 15 days of service guarantee on all repairs. We use genuine Venus Geyser spare parts whenever they are available in the market. These original parts come with up to 90 days of manufacturer warranty.
15 Days Service Guarantee
Original Spare Parts
No Advance Charges


Frequently Asked Questions (FAQs)
What is the warranty period of the VENUS geyser?
7 Years on Inner Tank
4 Years on Heating Element
2 Years on Product
Is VENUS a good geyser?
Venus Appliance is an age-old Indian company well known for its high-quality electric water heaters & geysers.
How to request Venus geyser free installation?
Call 081446 66999 or WhatsApp 9884064999 for free installation ( Within Warranty Only ).
How do I contact VENUS India customer care?
If you have a Venus geyser which is under warranty period, you can connect Venus geyser official support by visiting their website: https://www.venushomeappliances.com/service-complaints.html

15 Days Service Guarantee
Original Spare Parts
No Advance Charges