Cruise® AC Service Centre in Kolkata – Customer Support
Cruise AC Service Centre Contact, Toll Free Phone Number, WhatsApp, Email ID, Customer Support, Warranty Support, Address & More
| Service Centre | Contact Details |
|---|---|
| Urban Service Plaza (Out of Warranty Only) | Customer Support: 9831015086, 033 2464 3032 WhatsApp: +917980872976 Timing: 10 AM to 7 PM (Monday to Saturday) Service Area: Kolkata, Barasat, Barrackpore, Howrah Address: 3rd floor, Kalighat Park, 1A, Anami Sangha, Kalighat, Kolkata, West Bengal 700026 |
| Concord Services (Out of Warranty Only) | Toll-Free Number: 1800 123 8648 Timing: Monday to Saturday, 10:00 AM – 7:00 PM WhatsApp Number: +91 79808 72976 (Monday to Saturday, 10:00 AM – 7:00 PM) Email: servicesconcord@gmail.com Address: 1A Kalighat Park (South), 2nd Floor, Kolkata, West Bengal – 700026 |
| Cruise Customer Care Warranty Support (Official) | Phone: 022 4242 2222, 829 123 8800 Customer care email: info@cruiseac.com Facebook: https://www.facebook.com/cruiseac/ Twitter: https://x.com/cruise_ac?lang=en IG: https://www.instagram.com/cruise_ac/ |
Important Disclaimer
We are an independent repair service, not an authorized Cruise Service Centre. We service out-of-warranty Cruise appliances with genuine spare parts.
All logos and images are used for illustrative purposes only and remain the property of their respective owners.

Cruise AC Service Charges
AC service charges are not fixed, depends on the type of AC, model, complexity of the issue & spare parts. Check detailed AC repair service cost.
*The rate chart below may change while you are viewing this.
| Repair Work | Service Charges* |
|---|---|
| AC Installation | ₹1850/- |
| AC Un Installation + Install | ₹2550/- |
| AC Jet cleaning | ₹800/- |
| AC PCB repair non inverter | ₹2500/- |
| AC PCB repair inverter | ₹5800/- |
| AC Gas Filling Charges | ₹2250/- |
| AC Inspection Charges | ₹400/- |
Hire Cruise AC Technician
Cruise, a leading air conditioning brand in India, established in 1992, has been pioneering innovative air conditioning technologies. With a focus on health, comfort, and accessibility, Cruise has set new industry benchmarks through its environment-friendly products and pioneering solutions like Dual-throw window and Tropical Inverter split cooling systems.
Urban Service Plaza, recognized as the best Cruise AC service center in Kolkata for expired warranty ACs, customers can conveniently register complaints, request services for their Cruise ACs. Our skilled technicians are equipped to handle installations, repairs, and spare parts replacements, ensuring seamless and efficient service.
Customers can effortlessly reach out to us through direct calls, WhatsApp chat, or by submitting requests via our user-friendly contact form, ensuring a hassle-free experience.
Cruise AC Service Area in Kolkata
We cover a large area of Kolkata & neighbouring regions for Cruise AC repair service. Our service network covers major localities such as Middleton Row, Serampore, Gariahat, Lake Town, Kasba, Minto Park, Ballygunge, Salt Lake, Alipore, Prince Anwar Shah Road, Jodhpur Park, New Town, Camac Street, Howrah, Southern Avenue, Barasat, Bhowanipore, Loudon Street, Kankurgachi, Tollygunge, Rajarhat, New Alipore, Park Street, Lake Gardens, Barrackpore, Elgin Road, and many more.
Cruise AC Services Offered
Cruise AC Installation & Uninstallation in Kolkata
Our technicians meticulously handle the installation and uninstallation processes, ensuring proper placement, required masonry works, ventilation, and seamless operation of your Cruise AC unit. They follow all safety protocols and provide guidance on optimal usage.
Cruise Window AC Service in Kolkata
Whether it’s routine maintenance, repairs, or component replacements, our experts efficiently service your Cruise window AC units, addressing any issues to ensure optimal cooling performance and energy efficiency.
Cruise Split AC Service in Kolkata
From comprehensive checkups to resolving complex faults, our skilled technicians provide comprehensive service for your Cruise split AC systems, ensuring they operate at peak performance while maximizing their lifespan.
Cruise AC Gas Filling Service in Kolkata
Proper gas levels are crucial for efficient cooling. Our team precisely refills the gas in your Cruise AC, restoring optimal cooling capacity and preventing potential damage due to low gas levels.
Cruise AC PCB Service in Kolkata
Our specialists diagnose and rectify issues with the printed circuit board (PCB), a vital component that controls the AC’s functions, ensuring your Cruise AC operates smoothly and reliably.
Cruise AC Jet Cleaning Service in Kolkata
Through advanced jet cleaning techniques, our technicians thoroughly clean the internal components of your Cruise AC, eliminating accumulated dust and debris, improving efficiency and indoor air quality.
Cruise AC Services Offered
Dedicated to delivering exceptional cooling solutions, the Cruise AC service center in Kolkata stands out with its expertise and commitment. Our highly skilled technicians possess a deep understanding of Cruise’s cutting-edge air conditioning technologies, enabling them to accurately diagnose and resolve any issue swiftly. From split ACs and window units to portable models, our team is well-versed in servicing the entire range of Cruise AC systems. With a focus on promptness, we offer same-day service to alleviate discomfort caused by malfunctioning units. Our affordable and effective solutions, coupled with timely spare part replacements, ensure optimal performance restoration for your Cruise air conditioner.
Our skilled team is well-equipped to handle a wide range of Cruise AC units, including Split ACs, Ductless Mini-Splits, Window ACs, Portable ACs, Floor Mounted ACs, Hybrid/Dual Fuel ACs, Smart ACs, Geothermal ACs, Cassette ACs, Ductable ACs, Tower ACs, and Cube ACs. Regardless of the model or issue, our technicians are trained to provide affordable and effective solutions to restore optimal performance for your Cruise air conditioning system.
Common Cruise AC Problems We Fix
When To Hire Our AC Technician?
Urban Service Plaza is not an official Cruise service center, but specializes in repairing Cruise ACs and other appliances with expired warranties. Contact our service center when you need fast and affordable AC repair or installation compared to authorized Cruise service centers.
Also, if you need to repair other branded appliances, there’s no need to contact multiple service centers. Our technicians can handle all your appliance repairs in a single visit at a discounted price.
The quality of service is always equivalent to authorized centers and comes with a 15-day service guarantee. We also use original, branded spare parts with a 90-day warranty. Always make sure your brand warranty remains valid if installation work is done by a third-party company.

15 Days Service Guarantee
Original Spare Parts
No Advance Charges